Can I check available reports?
Yes, you can check reports available in Store Manager Professional version by installing free trial version of the app. Once installed, just go to Store -> Reports -> General reports and check the list of reports available at the moment.
Can I request custom report development? It is free?
Yes, you can request any general report that can be useful for everyone (without any attribute filtering or other specific requirements) free of charge. Such report can be developed at low cost or even free of charge and will be included in Store Manager application in future versions. Otherwise you will need custom report that can be made on the basis of your very specific needs. No limits, except of the cases when the information is not recorded in database. Fill in the form with your requirements at www.mag-manager.com/magento-report-development/ to check estimates.
What format can I get report in? (Can I save report into file?)
You can save generated report into any file format - XLS (Excel), CSV, PDF, GIF and any other available format.
Is it possible to send an e-mail with report results to me or my boss?
This feature is not available yet, but we're working on it. Currently you can save report into file and attach it in the e-mail.
Can I request changes of existing report?
Yes, we can update previously ordered report, but we need you to send us a template. Just contact us and our techs will guide you through the process.
What requirements do you have?
Request a quote e-mail should contain all data about report and details on calculations if any need to be done. Full information on your future report will help our techs to quicker understand how you see it, without long-time guesses on what you supposedly had in mind .
How much time it will take to create a report?
It may take from 24 business hours to 1 business week, depending on report complexity. In any case we will provide all estimates once you contact us.
What Tool should I use to run the report?
You will need Store Manager for Magento. Using it you can get - new experience in mass product changes performing and inventory updates. Free 14-day trial version is available.
Can I create report on my own?
Yes, you can create report on your own, but you should know MySQL and be quite technical person. Due to specific structure of Magento database, report development is not that trivial task as it may look at first sight. In any case there's report tool installed along with Store Manager, so you can try to create your own report - Check free trial yourself. Just go to Store -> Reports -> Custom report and click 'Add new'. You will be guided through the process.
Where can I find terms of pre-paid service?
Pre-paid service terms can be found here - emagicone.com/service-level-agreement/
Do you provide refunds?
Yes, we provide 30-day money-back guarantee on our software (Store Manager). As for the service, you can stop and return the funds in the middle of the way, till the time when the service is provided completely. Pre-paid service is non-refundable once you confirm that all is done correctly. IF you are not satisfied with results, or in case of chargeback, we have the right to stop providing any services in the future. Also note that we do offer free trial version of Store Manager and you can have a consultation on all report details free of charge before making any payments.