7 Usages Left
Rating 0 stars - 0 votes

How to Import Reviews with Ratings to Magento 2

Magento Review Import Tutorial

Reviews are the golden egg of an online store. They increase trust, give customers additional information on the products, and thus help to boost conversion. So it’s only natural to want to add as many relevant product reviews to your Magento store as you can.


From this tutorial, you will learn how to transfer customer reviews to Magento 2 – from your old Magento website, another eCommerce platform, or other external sources.


How to Import Product Reviews to Magento from CSV with Store Manager

The task can be split into three smaller tasks:

  1. Download Store Manager for Magento and connect to your store database.
  2. Prepare the file for import.
  3. Launch the Import/Export Reviews Wizard and complete the task following the tips.

Let’s review each step in detail.


1. Download Store Manager for Magento and connect it to your store database

If you already have Store Manager installed on your computer you can proceed immediately to the next step. Otherwise, download the free trial. Install the application and follow the tips of the Wizard to connect Store Manager to your store database step-by-step.


When the connection is established, you will see all your products displayed in the grid. In our example, we’ve filtered the products that already have some reviews (using the filter option on the toolbar):


View products with reviews using the filter in Store Manager for Magento
How to Import Reviews with Ratings to Magento 2

Let’s assume you have even more reviews in a file - for instance, the ones exported from your other store, scraped from Amazon, eBay, or any other source. Below we will show how to add them in bulk via import.


You can order a web scraping service at eMagicOne to extract reviews and product listings from Amazon, eBay, and other marketplaces. Order FREE scrape!

2. Prepare the file for import

In Store Manager, you can import reviews with or without a rating. First, let’s try to import product reviews only.


Fields required for review’s import are the following:


  • Review ID (required for the identification of reviews if you are updating existing ones)
  • Review Title
  • Review Detail
  • Review Nickname
  • Store View Name
  • Product Entity ID OR Product SKU (required for product identification)
  • Review Status Code (can be Approved, Pending, Not Approved)
  • Review Entity Code*

*In Magento, reviews can be assigned to a product, customer, or category. Currently, Store Manager allows importing reviews for products only. That’s why “Review Entity Code” field must contain the “product” value:


Required fields to import Magento reviews
How to Import Reviews with Ratings to Magento 2

You can also include other fields in the import file: Created_at (the date when the review was added), Customer_email, and others.


Tip For the full list of fields that can be imported try exporting one review using Magento Export Review Wizard and check the fields available in the result file.

3. Launch the Import/Export Reviews Wizard and complete the task step-by-step

Now we can begin the import process. In Store Manager, launch Import/Export Product Review from the menu:


Launch Import/Export Reviews tool from the menu
How to Import Reviews with Ratings to Magento 2

Follow the tips in the Wizard to complete the import successfully.


1. In the “Welcome” window, select “Import":


In the 'Welcome' window, select 'Import'
How to Import Reviews with Ratings to Magento 2

2. Browse your computer and select the import file:


 Browse your computer and select the import file
How to Import Reviews with Ratings to Magento 2

3. Preview the data from the file. As you can see, in our file fields data is separated by a comma, and field values are enclosed in quotation marks. These delimiters and separators must also be specified here. Now, to proceed press “Next”:


Preview the data from the file
How to Import Reviews with Ratings to Magento 2

4. Select a store view to which the reviews will be imported and press “Next”:


Select a store view to which the reviews will be imported and press 'Next'
How to Import Reviews with Ratings to Magento 2

5. This step requires a little bit more of your attention as you have to specify several settings here.


Firstly, select how to identify product reviews:

  • By the combination of Review Title, Review Nickname, Product SKU (or Product ID) – recommended when you are adding new reviews to a product.
  • By the Review ID – should be used when you are updating existing product reviews.

Then choose a Product Identification Method. This setting defines how the Wizard will “search” for the products to which the reviews must be added: by their IDs or SKUs. In our example file, we use product ID as an identifier. So we switched the radio-button to this option.


And finally, check the mapping of the fields. Usually, if you have all the fields imputed in your file they will be mapped automatically. If not, you can assign database fields to the CSV columns manually by clicking the database field in the left pane and a corresponding CSV column on the right.


Select identifiers for products and reviews and map database fields to CSV columns
How to Import Reviews with Ratings to Magento 2

6. Now you can preview the data and check if all the fields are mapped correctly. The fields that were assigned manually will have database headings:


Preview the file before importing the reviews
How to Import Reviews with Ratings to Magento 2

7. On the final step, there are two settings to define.


Pre-import task:

  • Do nothing - select it if you want to add new reviews to the existing (and modify them if they match).
  • Clear existing reviews for the products in the import file and add reviews from the import file instead (this helps to avoid duplicates).

If you decide not to override existing reviews, you can select among 4 import methods to add the reviews from the import file (select appropriate):

  • Add and Modify
  • Add Only
  • Modify
  • Just Add

When you are done, press “Import” to start the process:


 Specify Magento Review Import Options and start the import
How to Import Reviews with Ratings to Magento 2

After the upload has completed you will see the summary of the procedure: if the import was successful, how many reviews were added and modified, and other:


Look through the import summary
How to Import Reviews with Ratings to Magento 2

Press "Finish" to close the Wizard and check the imported reviews in Store Manager. As you can see, three new reviews were successfully added:


Check the imported Magento reviews in Store Manager
How to Import Reviews with Ratings to Magento 2

Here is how the reviews look at the storefront:


Magento reviews imported and displayed at the storefront
How to Import Reviews with Ratings to Magento 2

How to Import Magento Product Reviews With Rating

To be able to import ratings (stars) to Magento 2 you first need to check if they are enabled at the backend:


Rating Section in the Magento Admin Panel
In the Magento Admin Panel, check if ratings are added and active

Aside from that, adding product reviews with ratings is pretty similar. Here are the fields that must be included in the file:

  • Rating Code
  • Rating Option Code
  • Rating Entity Code
  • Rating Opvote Percent

    • The Rating Code must correspond with the name of the rating added in your Magento admin. If you only use “Rating” (for general assessment) then include it in your file as it is shown below:


      File structure to import Magento reviews with rating
      How to Import Reviews with Ratings to Magento 2

      Result:


      View Magento review with rating imported in Store Manager
      How to Import Reviews with Ratings to Magento 2

      You can also upload ratings for several criteria like general “Rating”, “Price”, “Quality”, etc. As was mentioned above, these rating entities must be added in Magento and have an “Active” status.

      To import multiple ratings, input all rating codes in separate lines duplicating other product information:


      Import review with several ratings
      How to Import Reviews with Ratings to Magento 2

      The Bottom Line: How to Bulk import Product Reviews in Magento

      As you can see, adding reviews to Magento is pretty straightforward with Store Manager for Magento. Thus you can:


      • Import reviews to Magento as well as reviews with ratings.
      • Modify existing reviews or just add new ones.
      • Map database fields to CSV columns on the go.

      Use Store Manager to transfer customer reviews with ratings to Magento from external sources or update existing reviews in your store.

      Import Magento 2 Reviews with Ratings using Store Manager Try Review Import!



      Related Articles:


      Card image

      How to Import Products in Magento 2

      A detailed guide on importing products to Magento 2: step-by-step tutorial, CSV sample, useful tips. Read More...

      Card image

      Required Magento 2 Import Values

      Learn how to prepare an accurate CSV file for Magento 2 import. Read More...

      Card image

      How to Import Magento 2 Customers

      Learn how to upload Magento 2 customers from different file formats (.csv, .xls/.xslx, .ods, .xml and .txt). Read More...

      Card image

      Import Images With Store Manager for Magento

      Full guidance on the images import (local and remote) and CSV import file sample. Read More...

      COMMENTS
      Be the first to comment.