Magento – Orders Management

At the moment this Magento order management section allows you to view and filter orders only. More functionality will be added further. Let’s go over the most important moments of Magento orders management.

Magento Orders Section displays all your orders and their information in tables. Filter option is actually the one that is responsible for the orders’ view on the page. If you’d like to display the orders that meet some specific time requirements only, please select the time period at the right side of the page and hit Apply button.

You can find more information about any order at the bottom.

Information Tab

This tab shows you detailed information for current order, like: ordered products, their price and quantity, payment information, order totals and order details.

Invoices

This section shows you invoice list. At the moment it allows you to preview invoices only. More options will be available later.

This is a record of the receipt of payment for an Magento Order (in some cases, payment can actually be automatically received simultaneously during the creation of an Invoice), thereby essentially making it a permanent record of an Order. Multiple Invoices can be created per Order, containing as much or little of the purchased item quantity as you desire. However, each unit of each item can only be invoiced one time, so there is a finite limit to the number of Invoices that can be created. Because this is a permanent record of the Order, all quantity that has been Invoiced can no longer be canceled.

Credit Memos

This is a record of a refund. An item cannot be refunded until it is paid (as in an Invoice), so you will not be able to create a Credit Memo until an Invoice has been created. While it is a record of a refund, it is not a record of a return (the actual returning of funds to the customer). In some cases, a return can be given simultaneously during the creation of a Credit Memo (just as a payment is with an Invoice), but it is not a necessary part.

Shipments

This is a record of the items in a Magento Order which have been shipped. Like an Invoice, Multiple Shipments can be created per Order, with a finite limit.

Comments history

Here you can find a list of order comments. To help you manage Magento Order comments can be added while creating an order, also they can be added to completed Orders. Also here you can see whether a customer was notified or not.

If you have any suggestions on Magento Order Management you’re welcome to contact our support team.